Shipping Policy

Last Updated: October 21, 2026

At ELOQUET, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how orders are processed and delivered.

Order Processing

Orders are processed within [1–3 business days] after payment confirmation, excluding weekends and public holidays.

During launches, promotions, or periods of high order volume, processing may take longer. If a significant delay occurs, we will make reasonable efforts to notify you.

Shipping Destinations

We currently ship to Worldwide.

Shipping availability may vary depending on the destination and the products ordered.

Shipping Times and Costs

Available shipping methods, estimated delivery times, and shipping charges will be displayed at checkout or communicated before your order is completed.

Estimated delivery times begin after order processing and are not guaranteed unless expressly stated.

Order Tracking

When tracking is available, we will send a shipping confirmation email with tracking details after your order has been dispatched.

Please allow time for the carrier to update tracking information.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees. Responsibility for these charges depends on the shipping arrangement, destination, and applicable law. Any charges payable by the customer should be disclosed before purchase where required.

Incorrect Addresses and Delivery Issues

Please check your shipping information carefully before completing your order.

If you notice an error, contact us as soon as possible at [support@eloquet.com]. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

If your package is delayed, marked as delivered but not received, or appears to be lost or damaged, contact us so we can help investigate with the carrier.

Contact

For shipping questions, email [support@eloquet.com].